Privacy Policy
Effective Date: May 13, 2025
Welcome to RoamSkies.online, operated by Roam Skies Assistance Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or engage with our services. By using RoamSkies.online, you agree to the practices outlined below.
Information We Collect
We collect the following categories of information to provide and improve our services:
a. Personal Information
Full name
Email address
Phone number
Contact preferences
b. Flight-Related Information
Airline name
Flight number and dates
Booking or reservation codes
Travel issues (e.g., delays, cancellations, refund)
c. Technical & Usage Information
IP address
Browser type and version
Device type and operating system
Referring/exit pages
Time and date of visit
Pages viewed and time spent
d. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel) to track user activity, measure engagement, and enhance user experience.
How We Use Your Information
We use the information collected for the following purposes:
To provide customer support and resolve travel-related issues
To process assistance requests for flight delays, missed connections, or cancellations
To respond to refund or compensation claims
To send important updates via email, SMS, or phone
To improve website performance and content relevance
To comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Service Providers: Such as customer support platforms, analytics providers, or hosting partners who help operate our site
Legal Authorities: If required to comply with law enforcement or court orders
With Your Consent: In cases where you authorize sharing, such as submitting a claim
Cookies and Tracking Technologies
Roam Skies uses cookies and similar technologies for the following purposes:
Website functionality
Session tracking
Analytics and performance monitoring
Personalization and retargeting
You can manage or disable cookies via your browser settings at any time. Disabling cookies may affect your experience on our site.
Do Not Track (DNT) Signals
RoamSkies.online respects Do Not Track (DNT) browser settings. If your browser sends a DNT signal, we will not track your activity across other websites or online services.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their respective privacy policies before submitting any personal data.
Data Retention
We retain your data only as long as necessary to:
Provide services and resolve support cases
Comply with legal and financial obligations
Improve user experience
Once data is no longer needed, we securely delete or anonymize it.
Your Privacy Rights (GDPR / CCPA / PIPEDA)
Depending on your location, you may have the right to:
Access a copy of your personal data
Correct or update inaccurate information
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Opt out of marketing communications
To exercise your rights, please email us at support@roamskies.online.
Data Security
We implement strong administrative, technical, and physical safeguards to protect your personal data against loss, unauthorized access, disclosure, or misuse. Our website uses SSL encryption to ensure secure data transmission.
Children’s Privacy
Roam Skies does not knowingly collect or solicit data from individuals under the age of 13. If we learn that we have collected personal information from a child, we will delete it promptly.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date. Continued use of our website after updates indicates your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 : support@roamskies.online
📞 : +1(844) 711-5937
📍 : AIRTKTSERVICES LLC, 1070 MORRIS AVE APT, 1147 UNION, NJ 07083
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Disclaimer :- Roam Skies operated by AIRTKTSERVICES LLC (EIN: 93-3999130), is an independent third-party service provider that offers flight support assistance to travelers experiencing issues such as delays, cancellations, missed flights, lost baggage, and other air travel disruptions. We are not affiliated with any airline, airport, or government agency, nor do we represent any airline in any legal or official capacity.
The information provided on this website is for general guidance and informational purposes only. While we strive to ensure accuracy, Roam Skies does not guarantee the completeness, timeliness, or reliability of any information or advice provided on this site or by our support representatives. Airline policies, passenger rights, and compensation rules may vary by country, carrier, and specific situation.
Roam Skies does not offer legal advice. If you require legal counsel, we recommend consulting a licensed attorney in your jurisdiction.
By using our services, you acknowledge and agree that Roam Skies is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use our services or reliance on the information provided.
All trademarks, logos, and airline names mentioned on this website are the property of their respective owners and are used for identification purposes only.
© 2025. All rights reserved.
📍 AIRTKTSERVICES LLC, 1070 MORRIS AVE APT, 1147 UNION, NJ 07083